Shipping and Returns
SHIPPING & RETURNS
Free shipping on all orders over $99. All domestic orders are typically delivered within 1 - 4 working days from the time of dispatch, however please allow up to 8 working for your order to arrive.
International (Rest Of World)
All International orders are sent via New Zealand Post and we expect delivery 2 - 10 days once dispatched.
Returns & Exchanges
If for some reason you want to exchange, return or no longer wish to keep a full price item you purchased from us, we do offer full refunds if it is within 14 days of receiving the item you purchased, However shipping is at the customers own expense. Change of size decision is also shipped back to HQ at customers own expense, however we do re dispatch for free
Refundable Items Must Be ...
- In its original condition
- Unworn and unwashed
- In its original packaging and tags attached
Please send these requests to Angel@onthewaynz.co and ship to 178 Palmers Road, New Brighton, Christchurch, New Zealand 8083
We will contact you back via email and confirm the process and ready for dispatch.